Accepting these terms
These terms are an agreement between you and InterviewWare, the operator of interviewware.com (“InterviewWare”, “we”, “us”). By creating an account or using the website or the practice app, you agree to them and confirm that you have read the Privacy policy. If you don’t agree, please don’t use InterviewWare.
If you use InterviewWare on behalf of an organisation, such as a university career centre, you confirm that you are authorised to accept these terms for it.
Who can use InterviewWare
You must be able to enter into a binding agreement where you live. If you are under the age of majority there, a parent or guardian must agree to these terms for you, and users under 14 may use InterviewWare only with a parent’s or guardian’s consent (see the Privacy policy).
An account is for one person. Keep your sign-in details secure; you are responsible for activity under your account. Tell us promptly if you think someone else has used it.
Free early access
InterviewWare is free during early access. No card is required, and nothing is sold today. Use is subject to fair-use daily limits, listed on the Pricing page, which we may change.
Early access means the product is still changing. Features may be added, changed or removed, and the service may sometimes be slow or unavailable; we don’t guarantee any level of availability. If paid plans are introduced, we will announce them in advance, and you will never be charged unless you explicitly choose a paid plan.
Your content
You keep ownership of everything you submit: answers, resumes, job descriptions, code, notes, recordings and transcripts (“your content”).
You grant InterviewWare a worldwide, non-exclusive, royalty-free licence to host, store, copy, process and display your content, and to send it to the service providers listed in the Privacy policy, only as needed to run the service for you, secure it and apply its limits. This licence ends when you delete the content or your account, except for copies that remain for a limited time in backups.
Only submit content you have the right to use. Don’t upload another person’s resume, recording or personal details without their permission.
Output generated for you — feedback, suggested rewrites, resume suggestions — is yours to use. It is produced by AI, can be wrong or incomplete, and may resemble output generated for other people.
Practice, not hiring advice
- Scores — including IW-1 ratings and resume ATS estimates — are practice estimates to guide your next attempt. They don’t predict or guarantee any hiring outcome, and they are not an employer’s assessment.
- AI interviewers and their names are fictional characters. They don’t represent any real person, employer or recruiter.
- Company preparation packs summarise information that employers publish themselves and link to the official sources. They don’t reveal any employer’s actual questions or internal process, and those sources can change without notice.
- Check AI feedback and suggestions yourself. Only put on your resume, or say in an interview, what is true and what you can explain.
Acceptable use
When you use InterviewWare, you agree not to:
- break the law or anyone’s rights, including privacy and call-recording consent laws;
- capture or upload other people’s voices or personal information without their permission;
- use InterviewWare to break an interview’s or an assessment’s rules, or to impersonate another candidate;
- get around the daily limits — for example with multiple accounts — or access the service with bots, scrapers or other automated means without our written permission;
- probe, overload or disrupt the service, try to escape the code sandbox, or try to access another user’s data;
- reverse-engineer the service, except where the law expressly allows it;
- submit malware, or content that is unlawful, harassing, hateful or sexually explicit.
Using the meeting coach
The meeting coach listens to the audio of a call you share and shows silent hints on your screen: what a question is assessing, a structure you could use and a point that needs evidence. It is designed to give structure hints only, never a written answer to read out, and it plays nothing into the call.
You may use it only if:
- every participant has agreed to their audio being captured and processed by AI; and
- the meeting’s rules, including any interviewer’s or employer’s rules, allow it.
Many employers, including Google, prohibit AI tools during interviews. Check the rules before any real interview. You are solely responsible for following them, and for complying with the recording-consent laws that apply to you and to the other participants.
No affiliation with employers
Company names and trademarks appear on InterviewWare only to describe what you can prepare for. InterviewWare is not affiliated with, endorsed by or sponsored by any of those companies, and the official sources we link to belong to their owners.
Third-party services
Parts of InterviewWare rely on providers such as Clerk, Railway, Google (Gemini) and Fish Audio, as described in the Privacy policy. Their availability is outside our control. Links to other websites are provided for convenience; we are not responsible for their content.
Our content and software
The InterviewWare name and logo, the website and app, the question bank, guides and other material we create belong to InterviewWare or its licensors. You may use them for your own interview preparation, but please don’t copy, resell or republish them in bulk without permission. Open-source components are used under their own licences — for example, see the Python runtime notice.
Feedback
Suggestions and bug reports are welcome. If you send us ideas, we may use them to improve InterviewWare without any obligation to you.
Suspension and ending
You can stop using InterviewWare and delete your account at any time (see Deleting your data).
We may suspend or close an account, or remove content, that breaks these terms or puts the service or other people at risk. We may also change or discontinue the service. Where reasonable, we will give notice first so you can delete your data. Sections that by their nature should continue — such as ownership, disclaimers and limitation of liability — survive the end of this agreement.
Disclaimers
InterviewWare is provided “as is” and “as available”. To the extent the law allows, we make no warranties, express or implied — including that the service will be uninterrupted or error-free, that AI output will be accurate, or that using it will lead to an interview or a job offer.
Limitation of liability
To the extent the law allows, InterviewWare is not liable for indirect, incidental, special or consequential losses, or for lost profits, opportunities or data, arising from your use of the service. Our total liability for any claim relating to the service is limited to the amount you paid us for it in the twelve months before the claim; during free early access, you have paid nothing.
Nothing in these terms limits liability that cannot be limited by law, or your statutory rights as a consumer.
Disputes and applicable law
If something goes wrong, please contact us first at support@interviewware.com — most issues can be resolved quickly by email. These terms don’t take away any rights you have under the mandatory laws of the country or region where you live, including consumer-protection and data-protection laws. A dispute that can’t be resolved informally will be decided under the laws, and before the courts, that have jurisdiction under applicable law.
Changes to these terms
We may update these terms as the service changes. We will change the “Last updated” date and, for material changes, give notice on the site or in the app before they take effect. If you keep using InterviewWare after that, the updated terms apply; if you don’t agree, stop using it and delete your account.
Contact
Questions about these terms: support@interviewware.com. You can write in English or Chinese.